Support & Help

Stuck, or want to go deeper? Here is where to look and how to get help.

Documentation

  • This manual covers building and running your site end to end. Use the sidebar to jump to a topic.

  • Developer / API reference — exact endpoint details live at docs.spideriq.ai.

Common questions

My change is not showing on the live site. Publishing a page is not the same as deploying. Publish your edits, then deploy the site to push them live.

My page is not in Google. Check the page's indexing toggle — if it is set to noindex, the page is intentionally kept out of search and your sitemap. Set it back to indexable and redeploy.

My custom domain shows "not secure". Ownership verification and the HTTPS certificate are separate. Give the certificate a few minutes after your DNS resolves, then use the Re-check action. See Custom Domains.

My form is not appearing. A form only renders when it is active (published). Check that you published it, and that you are using the canonical /f/<flow_id> URL — not /book/<id>. See Embedding Forms.

My agent cannot see the tools. Confirm your MCP configuration points at the right package and registry, that you have signed in, and that the directory is bound to your workspace. See MCP Setup.

Getting help

  • Email — reach the team at admin@spideriq.ai for account, billing, and support questions.

  • Status — if something looks wrong platform-wide, check the API health before assuming a local issue.

Tips

  • Include specifics. When you report an issue, the page or form URL, what you expected, and what you saw make it far faster to resolve.

  • Check publish vs deploy first. The most common "it's not working" turns out to be content that was published but not yet deployed.

Next steps